AC+

Smart booking system for deaf, deafblind and hard of hearing with interpreters

Problem

Deaf clients previously relied on phone-based interpreter bookings, that posed accessibility challenges.
The outdated booking system lacked scalability, user-friendliness, and integration with other platforms.
A more efficient, accessible, and integrated solution is essential to meet the needs of deaf clients.

Solution

AC+ offers a mobile-responsive web app for deaf clients to book interpreters.
It provides a secure and scalable platform that seamlessly integrates with reporting and billing systems.
The system enhances accessibility and efficiency for deaf clients in managing interpreter services.

Outcome

ACs+ manages over 50,000 bookings annually, assigning interpreters to organisations and deaf, deeafblind and hard of hearing clients.
The system enables the booking office to efficiently onboard interpreters and scale operations.
It supports high-volume interpreter assignments while maintaining service quality.